The Department of Environmental Protection’s Office of Technology and Information Services is currently recruiting for a Web Manager. This position serves as a customer service representative on behalf of this division when interacting with customers through all communication media, as well as when responding to incident/request service desk services. This position does not have management or supervisory responsibilities.
How You Will Grow:
DEP encourages its employees to constantly innovate and seek efficiencies. We believe in supporting and encouraging you as you take on important and often complex projects while offering you the opportunity to gain valuable experience quickly. OTIS has an extensive training program, including courses and certifications, that provides staff with the ability to build upon existing skills and remain current on information technologies. Examples of certifications you could earn include:
- CompTIA A+, Security+, Network+
- Cisco CCNA, CISSP
- PMP®; ScrumMaster
- GISP® (Certified GIS Professional)
- Microsoft Certified DevOps Engineer, Azure Solutions Architect
- Oracle Certified Professional
- Florida Certified Contract Manager (FCCM)
- Florida Certified Contract Negotiator (FCCN)
What Makes Us Different:
- DEP relies heavily on science and technology in order to meet its mission and continually advances modern methods, platforms and innovations for this purpose. Examples at DEP include an application architecture leveraging Azure Kubernetes, a cloud-based server infrastructure, an industry leading data analytics platform, and an advanced security management solution.
- DEP also serves as the state’s lead agency for Geographic Information Systems and hosts a top-tier suite of geospatial sciences technologies.
- DEP employees receive free entrance to the 176 award-winning Florida State Parks.
Where You Will Work:
This position is in Florida’s capital city, Tallahassee. Some of the advantages of working in Tallahassee include:
- Home to major college campuses, Florida State University (FSU), and Florida A&M University (FAMU) as well as Tallahassee Community College (TCC).
- Close proximity to local beaches (22 miles); local, state and federal parks; rolling hills and beautiful canopy roads.
- No state income tax for residents of Florida.
This is an on-site position.
The Benefits of Working for the State of Florida:
Working for the State of Florida is more than a paycheck. The State’s total compensation package for employees features a highly competitive set of employee benefits including:
- Annual and Sick Leave benefits
- Nine paid holidays and one Personal Holiday each year
- State Group Insurance coverage options, including health, life, dental, vision, and other supplemental insurance options
- Retirement plan options, including employer contributions (For more information, please click www.myfrs.com)
- Flexible Spending Accounts
- Tuition waivers
- And more!
For a more complete list of benefits, visit www.mybenefits.myflorida.com.
Your Specific Responsibilities:
Specific duties and responsibilities include:
- Serve as the lead Web site developer for the agency.
- Manage the agency’s Drupal environments.
- Administer the Web Team’s domain registrars and web hosting accounts, domains, and certificates.
- Manage and configure SSL certificates.
- Coordinate with third-party vendors and other agency personnel, and implement as appropriate, changes to site DNS configurations.
- Administer, configure, manage, and update Drupal sites, web applications, and services.
- Administer, configure, and manage Apache Solr Index Server, Redis Cache Server, New Relic, and Nginx.
- Coordinate the planning, maintenance, and accessibility of Web site content in a way that promotes consistency.
- Participate in setting the agency’s Web development strategy.
- Design wireframes, workflow diagrams, and charts.
- Develop and communicate Web site usage and security policies and standards to all users.
- Define Web site architecture and overall site structure.
- Design, configure, and administer web architectures.
- Oversee and execute Web development projects, including intranets and extranets.
- Develop, code, install, test, debug, and document Web applications using appropriate editors.
- Ensure proper change control and testing using development, multi-development, test/beta, and production environments.
- Administer the Web Team’s org in Docker.
- Diagnose and troubleshoot problems with existing Web applications and sites.
- Ensure security of all Web sites and related applications.
- Develop, implement, and adhere to regular Web site maintenance policies and procedures.
- Provide recommendations and guidance related to 508 compliance and accessibility.
- Maintain Web site tracking tools/software and monitor/report on Web site traffic and performance.
- Provide guidance to junior members of the team and serve as a technical writer as needed.
- Perform cost-benefit analyses of proposed Web implementations.
- Host web administrator meetings as needed.
- Develop and deliver web author, web administrator, and 508 compliance training.
- Track and evaluate new standards, technologies and trends in Web site development, design, and delivery, particularly those changes emerging from within the Drupal community.
- Liaise with systems experts on hardware and software issues that affect the Web site and its availability.
- Conduct research into current and emerging Web technologies and issues in support of Web development efforts.
- Write code for custom templates, modules, web applications, and third-party integrations using PHP, TWIG, JavaScript, HTML5, CSS3, and other languages.
- Implement improved security for applications and reports.
- Perform other related tasks as requested.
Attendance is an essential function of the position.
Preference will be given to applications who have the following knowledge, skills, and abilities:
- In-depth knowledge of Web technologies, protocols, and tools.
- Strong understanding of Internet programming languages, including HTML5, CSS3, JavaScript, JSON, jQuery, PHP, and TWIG.
- Ability to use Docker, Lando, and Composer to update Drupal sites.
- Ability to use source control/GIT/SourceTree.
- Ability to analyze, design, develop, code, and implement web development solutions.
- Knowledge of system integration, test planning, scripting, and troubleshooting.
- Knowledge of API layer, security, custom analytics, throttling, caching, and logging.
- Ability to design, develop, and support REST and SOAP APIs.
- Ability to administer Drupal sites.
- Ability to translate customer objective’s into development solutions.
- Ability to mentor junior staff.
- Thorough understanding of application development methodologies including SCRUM.
- Experience with computer graphic and multimedia design.
- Comprehensive experience with structuring, developing, and implementing interactive corporate Web sites.
- Proven experience configuring and administering web server technologies to include: Nginx, Apache, Solr, and Redis.
- Knowledge of principles of database management.
- Experience in gathering and analyzing business requirements.
- Project management experience.
- Good understanding of the organization’s goals and objectives.
- Knowledge of Section 508 of the Americans with Disabilities Act and Web Content Accessibility Guidelines (WCAG) 2.1.
- Excellent written and oral communication skills.
- Excellent interpersonal skills.
- Ability to conduct research into emerging Internet technologies and programming languages.
- Ability to present ideas in a business-friendly and user-friendly language.
- Highly self-motivated and directed.
- Keen attention to detail.
- Proven analytical and problem-solving abilities.
- Ability to effectively prioritize and execute tasks in a high-pressure environment.
- Very strong customer service orientation.
- Experience working in a team-oriented, collaborative environment.
Special Requirements: The nature of this position’s responsibilities requires monthly and occasional work outside of normal business hours to minimize the impact of system changes on customers. The incumbent must be available to work after normal work hours and on weekends and holidays as needed