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At Pitney Bowes, we do the right thing, the right way. As a member of our team, you can too.
We have amazing people who are the driving force, the inspiration and foundation of our company. Our thriving culture can be broken down into four components: Client. Team. Win. Innovate.
We actively look for prospects who:
• Are passionate about client success.
• Enjoy collaborating with others.
• Strive to exceed expectations.
• Move boldly in the quest for superior and best in market solutions.
Job Description:
The job of a Principal Experience Designer is to envision how people experience our products and bring that vision to life. In this role, you’ll take on complex tasks and transform them into intuitive, accessible, and easy-to-use designs for our clients around the world. Achieving this goal requires that you are grounded in IxD and Design Thinking practices. You’ll collaborate closely with teams of Designers, Researchers, Engineers and Product Managers throughout the design process—from crafting user flows and wireframes to building user interface mockups and prototypes. At each stage, you will anticipate what our users need, advocate for them, and ensure that the final product surprises and delights them. The Principal Experience Designer will support and report to UX Managers.
Responsibilities
In a self-directed fashion acting in a leadership capacity:
- Define the user model and user interface for new and existing products and features.
- Develop high level and/or detailed storyboards, mockups, and prototypes to effectively communicate interaction and design ideas.
- Gauge the usability products and making constructive suggestions for change
- Planning and estimating work
- Devise a research roadmap for a product; plan, run and synthesize qualitative & quantitative user research
- Contributes to Design System
Qualifications
- BA/BS degree in Design (e.g. interaction, graphic, visual communications, product, industrial), HCI, Human Factors/Ergonomics, CS, or a related field or equivalent practical experience.
- 12+ years of experience in a related field.
- Demonstrated experience in crafting usable digital interfaces
- Professional References
- Deep understanding of the business or domain area
- Must have a portfolio of past design work
Technical Skills
- Demonstrated proficiency in these areas:
- UX prototyping experience with tools like Figma, Axure, Sketch
- Creating user journeys, personas, scenarios, navigational maps, flow diagrams, wireframes and prototypes
- Planning and running usability testing and synthesizing the results into actionable recommendations
- Agile practices
- Working knowledge of analytics tools such as Google Analytics.
- Interest in tracking user metrics to inform design decisions.
- Mobile design (native & web) experience preferred.
- Experienced and comfortable working with Agile development teams
- Maintain expert level knowledge of competitive products & experiences
Soft Skills
Curious and passionate about innovation and design
- Proficient with quantitative and qualitative research methods
- Able to lead and adapt to changing priorities
- Highly collaborative, flexible and communicative
- Strong organizational skills
- Ability to work in self-directed fashion
- Comfortable presenting recommendations to colleagues and stakeholders
- Excellent leadership skills
- Coaching junior members of the design team
- Expert in Design Thinking and Lean UX principles & techniques
- Diplomatic and skilled negotiator
We will:
• Provide the opportunity to grow and develop your career
• Offer an inclusive environment that encourages diverse perspectives and ideas
• Deliver challenging and unique opportunities to contribute to the success of a transforming organization
• Offer comprehensive benefits globally (pbprojectliving.com)
Pitney Bowes is an Equal Employment Opportunity/Affirmative Action Employer that values diversity and inclusiveness in the workplace.
Women/Men/Veterans/Individuals with Disabilities/LGBTQ+ are encouraged to apply.
All interested individuals must apply online. Individuals with disabilities who cannot apply via our online application should refer to the alternate application options via our Individuals with Disabilities link.